Shipping policy
Shipping Policy
At AquaPawz, we work hard to process and ship your order as quickly as possible.
Order Processing Time
All orders are processed within 1โ3 business days after your order is placed. Orders are not processed on weekends or holidays.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Time
Estimated delivery time is usually 7โ15 business days, depending on your location and local delivery service.
Please note that shipping times may vary due to customs, high order volume, weather conditions, or courier delays.
Shipping Cost
We offer standard shipping for our customers. Shipping costs, if any, will be shown at checkout before you complete your order.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email. Please allow a few days for the tracking information to update.
Wrong Shipping Information
Please make sure your shipping address is correct before placing your order. AquaPawz is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If your order is delayed or you have not received your package after the estimated delivery time, please contact us at support@aquapawz.com and we will help you check the status of your order.
Contact Us
For any shipping questions, please contact us at: